FAQ

Message us on WhatsApp at +91 82879 60146 as soon as possible. We can usually make changes before your order is dispatched.

Yes. You can pay online or choose cash on delivery at checkout. Prepaid orders get an extra 5% off with code PREPAID5.

Enter PREPAID5 in the discount code box at checkout and pay online to get an extra 5% off your order.

Orders ship within 1–2 business days, then delivery takes 3–7 business days depending on your location.

Not yet. We currently ship within India only.

When your order ships, we send you a tracking (AWB) number. Enter it on our Track your order page to see where your parcel is.

Yes. Shipping is free on every order within India.

We don't exchange for a different size. Return the item within 7 days and place a new order for the size you need. Email support@tboj.in or WhatsApp +91 82879 60146 to start a return.

Approved refunds go back to your original payment method within 10 business days. For cash-on-delivery orders, we refund to a bank account or UPI ID you share with us.

You can return an item within 7 days of receiving it, unworn, with tags attached and in its original packaging. Damaged or defective items are replaced free of charge.

Check the size guide on the product page. If you're between sizes or unsure, WhatsApp us your measurements and we'll suggest a size.

Wipe it clean with a soft, damp cloth. Don't machine wash, bleach, tumble dry or iron it. Store it on a wide hanger, away from direct sunlight and heat.

Our leather-look jackets are made from premium PU (vegan leather), and suede styles from a suede-finish PU. Each product page lists its material.